Shipping policy

Effective Date: 24 February 2026

Thank you for shopping with Inklay. Below are the terms and conditions that constitute our Shipping Policy.

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1. Order Processing Time

• All orders are processed within 1–3 business days.

• Orders are not shipped or delivered on Sundays or public holidays.

• In case of high order volume, processing may take slightly longer. Customers will be informed in such cases.

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2. Shipping Time

• Standard delivery time is 3–7 business days depending on your location.

• Delivery timelines may vary for remote areas.

• Total delivery time = Processing time + Shipping time.

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3. Shipping Charges

• Shipping charges (if any) will be calculated and displayed at checkout.

• We may offer free shipping on selected products or promotional offers.

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4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via Email or SMS.

• You can track your order using the tracking link provided.

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5. Shipping Locations

• Currently, we ship across India.

• For international shipping inquiries, please contact us directly.

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6. Delays & Issues

• Delivery delays may occur due to:

  • Natural calamities

  • Courier partner delays

  • Incorrect shipping address

Inklay is not responsible for delays caused by third-party courier services.

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7. Incorrect Address

• Customers must provide accurate shipping details.

• In case of incorrect address submission, we are not responsible for failed deliveries.

• Re-shipping charges (if applicable) must be borne by the customer.

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8. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours of delivery with photos.

• In case of lost shipments, we will coordinate with the courier partner to resolve the issue.

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9. Contact Us

For shipping-related queries:

Brand Name: Inklay
Email: inklayofficial@gmail.com
Phone: +91 9549408415
Address: Jaipur, Rajasthan, India