Refund policy

Effective Date: 24 February 2026

Thank you for shopping with Inklay.

Please read this policy carefully before making a purchase.

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1. No Return & No Refund Policy

At Inklay, all products are sold under a strict No Return and No Refund policy.

Once an order is placed and successfully delivered:

• We do not accept returns.

• We do not provide refunds.

• We do not offer exchanges for size or design preferences.

We request customers to carefully check the size chart, product details, and design before placing an order.

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2. Exceptions (Damaged or Wrong Product Only)

We only consider replacement requests in the following cases:

• You receive a damaged product

• You receive the wrong item

To request assistance:

• Contact us within 48 hours of delivery

• Share clear unboxing video and product images as proof

• Email us at: Gautamlakhpatani2345@gmail.com

If approved after verification, we may offer a replacement of the same product (subject to stock availability).

No refunds will be issued in any case.

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3. Order Cancellation

• Orders cannot be canceled once shipped.

• Cancellation requests (if any) must be made within 12 hours of placing the order.

• After dispatch, cancellation is not possible.

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4. Non-Acceptance of COD Orders

If a customer refuses to accept a Cash on Delivery (COD) order:

• We reserve the right to restrict future COD orders from that customer.

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5. Contact Information

For any queries regarding this policy:

Brand Name: Inklay
Email: inklayofficial@gmail.com
Phone: +91 9549408415
Address: Jaipur, Rajasthan, India